Let's get the definition out of the way first.
User experience UX Website Design (User Experience) is a person's entire experience using a particular product, system or service. It includes the practical, experiential, affective, meaningful and valuable aspects of human–computer interaction and product ownership. Additionally, it includes a person’s perceptions of system aspects such as utility, ease of use and efficiency.
User experience website design may be considered subjective in nature to the degree that it is about individual perception and thought with respect to the system. User experience web design is dynamic as it is constantly modified over time due to changing usage circumstances and changes to individual systems as well as the wider usage context in which they can be found.
At small business website in CT, you need to take 3 elements into consideration.
First comes research, then comes design. After we study your industry, and who your target audience is, we can then use this information to make the best experience for them. The better experience a visitor has, the more likely they are to contact you, and have a positive outlook on your service. You don't want a customer angrily fumbling through your website.
Give your customers a good experience, and more of them will flow.